Overview
Shape the future of your business
Connect teams, processes, and data across your entire organization to create exceptional customer experiences and operational agility.
Realize your vision with Dynamics 365
Become more data-driven and innovative with AI-powered apps for sales, service, finance, and supply chain operations.
Take a guided tour
Get a closer look at how to improve specific business processes with Dynamics 365 apps.
Compare plans and pricing
Find the right plan for your business needs by exploring the different options for each Dynamics 365 app.
Solutions
One platform. Limitless possibilities
- Grow your revenue by using AI and real-time insights to understand customers, personalize journeys, and close more deals.
- Create more lasting customer connections at every touchpoint while improving team processes and productivity with AI.
- Reinvent operations, enhance productivity, and gain a competitive edge with the power of an agentic ERP system.
- Boost performance by connecting people, processes, and data across your small or medium-sized business.
Product demos
Do more with Dynamics 365 and AI
See how AI works with Dynamics 365 applications to give every team an edge.
Create more personalized customer journeys with next-generation AI.
75% time saved on customer journey development1
Resolve issues faster using generative AI and automation.
40% reduction in average call handling time2
Empower frontline teams with generative AI, IoT, and mixed reality.
14% increase in field technician productivity3
Navigate disruption and be more resilient with proactive, AI-powered insights.
Build financial and operational agility using AI and automation.
106% ROI achieved by deploying a Dynamics 365 ERP solution.4
Streamline your growing business operations with an AI-powered ERP system.
Work smarter, adapt faster, and perform better with Business Central—named the best ERP system of 2024 by Forbes Advisor.5
APPS AND ADD-ONS
Enhance Dynamics 365 with apps from industry-leading partners
Add apps that help you tailor Dynamics 365 to better meet your specific business needs.
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Customer stories
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Featured news
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NEXT STEPS
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- [1]Results are over three years for a composite organization based on customers interviewed for a commissioned study delivered by Forrester Consulting, The Total Economic Impact? of Microsoft Dynamics 365 Customer Insights, April 2024.
- [2]Results are over three years for a composite organization based on customers interviewed for a commissioned study delivered by Forrester Consulting, The Total Economic Impact? of Microsoft Dynamics 365 Customer Service, February 2024.
- [3]Results are over three years for a composite organization based on customers interviewed for a commissioned study delivered by Forrester Consulting, The Total Economic Impact? of Microsoft Dynamics 365 Field Service, December 2023.
- [4]Results are over three years for a composite organization based on interviewed customers. The Total Economic Impact? of Microsoft Dynamics 365 ERP, a commissioned study conducted by Forrester Consulting, March 2024.
- [5]Forbes Advisor, Best Cloud ERP Software of 2024, Amy Nichol Smith, March 24, 2024.
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